Northbeam IT
Pricing

Northbeam IT Pricing

Choose the plan that fits your business. Scale as you grow.

Starter Plan

$99

For Single Users (1 User)

per month

Focused on essential IT support, monitoring, and device protection for individual users.

What's included
Remote Help Desk Support (Business Hours)
Endpoint Monitoring (RMM Agent)
Automated Patch Management (OS and Third-Party)
Basic Endpoint Protection (Antivirus / EDR Lite)
Secure Remote Access
Basic Alerting and Issue Response
Monthly Health Report

Onsite Support: Available for issues that cannot be resolved remotely. Billed at $125 per hour.

Business Plan

Most Popular
$129

For Teams (2+ Users)

per user / per month

A fully managed IT service designed for businesses that require proactive support, automation, and system reliability.

What's included
Everything in Starter Plan
Centralized Endpoint Management (RMM with Policy Control)
PSA-Based Help Desk and Ticketing System
Proactive Monitoring and Automated Remediation
Scripting and Automation Engine
Documentation and Credential Management
End User Portal Access
Mobile App Access
Backup Monitoring (if applicable)
Reporting Dashboards (Power BI or equivalent)
Integration with Microsoft 365, security, and backup tools
Priority Support

Onsite Support: Available for issues that require physical presence. Billed at $125 per hour.

Custom Plan

Tailored Pricing

For 25+ Users

Designed for organizations with complex environments, compliance requirements, and advanced operational needs.

What's included
Everything in Business Plan
Microsoft 365 Security Baselines and Hardening
Advanced Endpoint Detection and Response (EDR/XDR)
Identity and Access Management (IAM / Conditional Access)
Configuration Drift Monitoring
Security Posture Scoring and Reporting
Network Discovery and Asset Mapping
Asset Lifecycle and Warranty Tracking
Real-Time Automation and Advanced Workflows
Dedicated Support Structure (SLA Options)
Strategic IT Consulting and Quarterly Reviews
Compliance Alignment (HIPAA, SOC 2, or similar)

Onsite Support: Available as part of advanced service delivery when required. Billed at $125 per hour unless otherwise defined in custom agreement.

What Our Service Covers

Help Desk & Support

  • Unlimited support tickets
  • US-based technicians
  • 15-minute average response time
  • 24/7 emergency support

Endpoint Management

  • Windows, Mac & Server monitoring
  • Software deployment & updates
  • Mobile device management
  • Asset inventory & tracking

Security & Compliance

  • Antivirus & EDR protection
  • Ransomware recovery
  • Security audits & assessments
  • Compliance reporting

Cloud & Infrastructure

  • Microsoft 365 administration
  • OneDrive & Teams management
  • Email security & backup
  • Cloud architecture design

Frequently asked questions

Is there a long-term contract?

No. We offer month-to-month agreements. You can cancel with 30 days notice. We also offer discounted annual plans.

What counts as an 'endpoint'?

Any managed device — Windows PCs, Macs, and servers. Mobile devices can be added at no extra charge.

Do you offer volume discounts?

Yes. Businesses with 25+ endpoints receive automatic volume pricing. Contact us for a custom quote.

How long does onboarding take?

Most clients are fully onboarded within 5 business days with zero disruption to daily operations.

What's your average response time?

Under 15 minutes for critical issues during business hours. Emergency line available 24/7.

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