Privacy Policy
Effective Date: April 19, 2026
Northbeam IT ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.
If you have any questions, you can contact us at: support@northbeamit.com
1. Information We Collect
We may collect the following types of information:
- Name
- Company name
- Email address
- Phone number
- Service requests or inquiries
- IP address
- Browser type
- Device information
- Website usage data (pages visited, time on site)
2. How We Use Your Information
- Provide and manage IT services
- Respond to inquiries and support requests
- Schedule consultations or service calls
- Improve our website and services
- Communicate important updates
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Service providers (e.g., hosting, CRM, scheduling tools)
- Technicians or partners assigned to your service request
- Legal authorities if required by law
4. Data Security
We implement reasonable security measures to protect your information, including:
- Secure data storage
- Access controls
- Monitoring systems
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
6. Your Rights
You may:
- Request access to your data
- Request correction or deletion
- Opt out of marketing communications
To make a request, contact us at: support@northbeamit.com
7. Cookies and Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
You can disable cookies through your browser settings.
8. Third-Party Services
We may use third-party tools such as:
- Scheduling platforms
- Payment processors
- Analytics tools
These services have their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: support@northbeamit.com